Q: Why do I need access to both PaymentSpring Gateway and Transaction Summary?
A: PaymentSpring Gateway is the engine behind your software solution that runs payments and collects your transaction information. Transaction Summary includes transaction information and processing fees. Basically, you access your monthly statement via Transaction Summary and use PaymentSpring Gateway to watch trends in sales, refund transactions, identify payers, etc.
Q: How do I set up my accounts to transfer funds between my bank account and my payment acceptance account?
A: To facilitate payment of funds and payment of fees you must authorize your bank to allow PaymentSpring to debit your account using the National Automated Clearing House Association (NACHA) Company IDs for fees and returns. Failure to do so could result in a hold on your PaymentSpring Gateway merchant account.
Your bank will need the following information to set up your credit card funds transfer details:
- Descriptor (the label that will appear on your statement): TSYS PYMT PROC (CC)
- Routing Number: 104000016
- NACHA Company ID: 9470259043
If you will be accepting ACH transactions, your bank will also need to set up the following details to transfer ACH funds:
- Descriptor (the label that will appear on your statement): PaymentSpring Remittance
- Routing Number: 091000019
- Company ID: 6470751402
Q: When are my funds remitted?
A: Credit card funds are remitted in two (2) business days, post settlement. ACH funds are remitted in three (3) business days. Gateway automatically settles your approved transactions on a daily bases to ensure timely delivery of funds.
Q: When will my processing fees be debited from my account?
A: Credit card and ACH processing fees will be debited from your account separately.
CC Fees – Credit card processing fees will be auto-debited from your bank account the following month on the second business day. Access your monthly credit card fee statements via Transaction Summary 24/7.
ACH Fees – An ACH fee statement will be emailed to the contact address provided on the merchant application on/around the 10th of the following month. ACH processing fees will be auto-debited from your bank account the following month on/around the 20th.