Proactive Precautions in Response to COVID-19
PaymentSpring is closely monitoring the spread and impact of COVID-19 (coronavirus), and has implemented a number of steps to prioritize the health and safety of our associates and clients.
Our business continuity and incident response teams have been working diligently to transition our client support teams to work from home. This transition is being done in stages to prevent any disruption to our customer service, and ensure that PaymentSpring is able to continue to support our clients.
While this transition may result in longer than normal hold times, we are confident that the preparations we are making today will enable us to continue to serve clients, should an outbreak substantially impact one of our corporate communities.
We remain committed to serving our clients at the highest levels possible and appreciate your understanding as we take these steps to help protect our associates and clients in an effort to prevent the unintentional spread of COVID-19.