Support

Create & Send an Invoice

2018-08-01T09:44:39-06:00

Start by ensuring your merchant information is complete via the "Accounts" section. This information is necessary to send invoices. Tap "Invoices" located in the left-hand navigation menu. Select "Create Invoice" in the upper right corner. Choose your "Issue Date" based on the date you plan to send the invoice (past, present or future). Choose your "Due Date." Check "Custom Invoice [...]

Create & Send an Invoice2018-08-01T09:44:39-06:00

Webhooks

2018-10-11T15:32:02-06:00

PaymentSpring Gateway serves up real-time notifications the same way social media alerts you to posts or interactions of interest—instantly and at your command. Customizable webhook monitoring tells you when a significant activity takes place in Gateway as instructed via text, email or POST notification. Watch webhooks work for you. With PaymentSpring’s [...]

Webhooks2018-10-11T15:32:02-06:00

checkout buttons & forms

2018-08-03T15:22:52-06:00

Adding payments to your current website is so easy it can be done in minutes. Here’s how: Step 1: Log into your Gateway account. Select the "Widgets" option in the menu on the left. Step 2: Choose your widget type. For a button that links to a form, use the “Button” widget. For a [...]

checkout buttons & forms2018-08-03T15:22:52-06:00

Refund a Payment

2018-08-01T09:43:46-06:00

Refunds happen. And when they do, it’s important to get it right the first time. This three-step dance begins after a charge has been made. It can transact partial or full refunds. Tap “Payments” in the navigation menu on the left. Find the payment you need to refund and tap it. Navigate to the [...]

Refund a Payment2018-08-01T09:43:46-06:00

Search Payments

2018-08-02T15:59:35-06:00

In Payments area, use the search box to find payments based on any detail captured (e.g. description, amount, email address, etc). Use the “advanced search” feature for a more in-depth search. Once complete, you can export results using the “export” link at the top of the page.

Search Payments2018-08-02T15:59:35-06:00

create a payment

2018-08-01T09:43:25-06:00

Get money. Here’s how to easily complete a one-off payment in the gateway’s managed interface: Log in to dashboard.paymentspring.com. Tap “Payments” in the navigation menu on the left. Check out the complied list of previously processed payments, and select “Create Payment” in the upper right corner. Fill in the amount, card number and expiration [...]

create a payment2018-08-01T09:43:25-06:00

Create a Customer

2018-08-01T09:43:17-06:00

Someone needs to have his/her info stored to make multiple payments? Excellent, here’s how: Log in to dashboard.paymentspring.com. Tap “Customers” in the navigation menu on the left. Tap “Create Customer” in the upper right corner. Complete the customer information and tap "Create Customer." To add payment information, tap "Let's create one" in the "Payments" [...]

Create a Customer2018-08-01T09:43:17-06:00

Manage Account Information

2018-08-01T09:42:59-06:00

Before you get started managing your payments, use the Account tab to set your details and member access.General: Set your account name and company information, including email address.Receipt Templates: Determine how you want your receipts to look and function.API Keys: If you are integrating payments to your own solution, use this tab to create your [...]

Manage Account Information2018-08-01T09:42:59-06:00

understand PaymentSpring accounts

2018-10-15T15:21:20-06:00

See exactly what the PaymentSpring Gateway is all about by signing up for a free test account. Ten seconds later, you’re in the Sandbox! Play around with the terminal functions without making live changes to anything. We have several test card numbers and amounts available to help simulate donations/payments. Kick the tires a bit and, when [...]

understand PaymentSpring accounts2018-10-15T15:21:20-06:00

see gateway in action

2018-08-01T09:42:36-06:00

The best way to get to know Gateway is to interact with it. If you haven’t hopped into test mode yet, we encourage you to do so. The functionality explored in this video highlights some of the ways Gateway streamlines payment processing for businesses, nonprofits and SaaS clients. Watch as Gateway: creates a customer. saves [...]

see gateway in action2018-08-01T09:42:36-06:00