If and when you need to remove a donor/customer subscription, visit the customer detail page to get started. Then:

• Tap “Customers” in the navigation menu on the left.
• Find the customer who needs unsubscribed.
• Select the “Subscriptions” tab and select the plan/subscription you wish to unsubscribe.
• Tap “Unsubscribe” to finish the job.

After unsubscribing, you’ll receive a confirmation note and there won’t be any new charges processed for that customer subscription.